Introduction

At Hear Me ("the Platform", "we", "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Hear Me app and related services.

Information We Collect

• Account information: name, phone number, email address, and encrypted password.
• Usage information: call details such as date, duration, and per-minute rate, without recording the audio content.
• Payment information: payment data is processed through licensed payment providers; we do not store your card details on our servers.
• Device information: device type, operating system, and IP address for security and performance purposes.

How We Use Your Information

• To provide the service and connect paid calls between users.
• To calculate earnings and manage the in-app wallet, payments, and withdrawals.
• To communicate with you about your account or service updates.
• To improve the app and detect and prevent fraudulent activity.

Sharing of Information

We do not sell your personal data to third parties. We may share limited necessary information with:

• Payment providers to process top-ups and withdrawals.
• Government or legal authorities when required by law.
• Technical service providers who help us operate the platform (such as server hosting), under strict confidentiality agreements.

Data Storage & Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no electronic system can guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your data at any time through the app settings or by contacting us at the email below.

Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from this age group.

Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of material changes through the app or by email.

Contact Us

For any privacy-related inquiries, please contact us at: privacy@hearme.app